EAPA Electricity Assistance

Energy Accounts Payment Assistance (EAPA) Scheme

EAPA Assistance is a NSW Government initiative to assist people in the Coffs Harbour and surrounds community with Electricity Accounts. This is not a LALC controlled service, it is governed by Planning and Environment.

Coffs Harbour & District Local Aboriginal Land Council offers this assistance with Electricity Bills on Mondays, Wednesdays and Fridays between 1pm – 2.30pm. To apply for this assistance you will need to organise an EAPA Assistance Meeting with Reception. Meeting will take approximately 15 minutes.

• If you need to cancel appointment for any reason, can you please call to reschedule.

What will you need to bring to your EAPA Assistance Meeting?

• Copy of the Current Bill which has your Account Number, NMI Number, Name and Account Address on the bill.
• Income Statements (Payslips, Centrelink Income Statements, Bank Statements)
• If you have other expenses at time of assistance, please bring to appointment
• Assistance cannot be greater than 50% of the current charge on the Electricity bill.
• Assistance is NO more than $600 a year and is assessed by EAPA’s criteria.
• EAPA Shopping does not work anymore. You cannot see more than 1 service for assistance on the same bill.
• EAPA Assistance is now applied for online. It can take up to 3-7 working days.

We encourage you to let your Electricity Company know you have received assistance today