ABOUT OUR HOUSING

LALC housing is subsidised housing provided to low income Aboriginal families/people. The Land Council manages a portfolio of 54 Social housing properties varying in size from 2 to 5 bedrooms. These properties are located at Wongala Estate (12 houses) and at various other locations within the Land Council boundaries (Red Rock to Urunga). You must be a member of the CH&D LALC to be eligible to apply for our housing and once your application is approved you will be placed on our housing waiting list.

Please note: If you are already in a Department of Housing property you are ineligible for our social housing program.

If you are one of our housing tenants and require maintenance on your property please email your maintenance request via our contacts page or call our property manager on 6652 8740 at your earliest convenience.

HOW TO APPLY

To be placed on our Housing Waiting List you are required to be a Current Member of the Coffs Harbour & District Local Aboriginal Land Council. If you are unsure of your membership status with us please contact the office.

Once you become a member of the LALC you will be asked to fill out the Housing Application and supply certain documents as apart of your application process.

Please download the Housing Application form complete all questions on the form and submit it to the Land Council Office.

If you are already on the list and wish to update your current details please download the Update Information for Waiting List form and lodge it at the Land Council Office. This will ensure we can contact you when your name comes up for housing.

For more information please contact Sharon Towns on 0499 100 834 or email property@coffsharbourlalc.com.au

Applying for a House with Coffs Harbour LALC

Who can apply?

Only members of the Coffs Harbour & District Local Aboriginal Land Council (LALC) can apply with us for Social Housing.

Are all members eligible?

No; People must be below income levels set by Aboriginal Housing Office (AHO) and must not be in Department of Housing property or AHO Property to be eligible for our housing

How Do We Apply?

There is a set form that must be completed and handed back into the LALC. There is set information that must be supplied with the forms and this is set out on the form. Forms can be collected from the front office during opening hours. Usually 8am to 4.30pm Monday to Friday.

How long until we can get a house?

Currently the Housing Waiting List with Coffs Harbour LALC is approx. 5-7 years depending on family size.

What if I am on the list and change my address?

It is essential that you keep updating your records with the LALC to ensure you are not removed from the housing waiting list. Changes can happen quickly and if you are not contactable you may be overlooked for another for a house that comes up. We recommend at least an annual update even if you haven’t moved.

Tenant Questions

What does my rent cover?

Rent is calculated on a number of factors and this depends on individual circumstances. This is set out in the housing policy. Copies are available at the LALC office. Usually the rent covers all costs associated with the management of the property and includes such things as Insurance, Council Rates, Short Term and Long Term maintenance and repairs.

I have a problem with something in my home

Your first response should be to contact the LALC if during working hours. After hours if there is an issue you should wait until the next day unless it is an emergency. Should this be the case you have a contact list on the tenancy agreement that you can use to ensure the problem is fixed. However if you call for a problem that is not an emergency out of hours you may be charged for the service by the LALC.

Please refer to what is and isn’t an emergency in the list provided.

My toilet is running, what should I do?

Call immediately! Coffs Harbour City Council will not reimburse the tenant or the LALC for costs associated with leaking toilets. A leaking toilet may cost you up to $50 a day depending on the leak. We will organise a repair as quickly as possible to fix the leak. If you do not contact us it is your cost.

I have a leak behind the sink

Again call immediately. If you do nothing then there is a chance that you may be charged for damage as it can be deemed negligent if you do nothing about it.

I have a blocked toilet!

You should always contact the LALC first if during hours. Out of hours it is advisable to call the Coffs Harbour City Council first to ensure it is not their problem. They will send someone out to inspect and if it is not their issue they will advise and you can call a plumber.

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