Energy Accounts Payment Assistance (EAPA) Scheme

EAPA Assistance is a NSW Government initiative to assist people in the Coffs Harbour and surrounds community with Electricity Accounts. This is not a LALC controlled service, it is governed by Planning and Environment.


Coffs Harbour & District Local Aboriginal Land Council offers this assistance with Electricity Bills on Mondays, Wednesdays and Fridays between 9.00am – 10.30am. To apply for this assistance you will need to organise an EAPA Assistance Meeting with Reception or call 02 6652 8740. These Meetings can take up to 15 minutes.

  • If you need to cancel appointment for any reason, can you please call to reschedule.

What will you need to bring to your EAPA Assistance Meeting?

  • Copy of the Current Bill which has your Account Number, NMI Number, Name and Account Address on the bill.
  • Centrelink Concession Card (if applicable)
  • If you have other expenses at time of assistance, please bring to appointment
  • Assistance cannot be greater than 50% of the current charge on the Electricity bill.
  • Assistance is NO more than $600 a year and is assessed by EAPA’s criteria and amount owing on current bill.
  • EAPA vouchers can only be issued twice a year from July to July the following year.
  • EAPA Shopping does not work anymore. You cannot see more than 1 service for assistance on the same bill.
  • EAPA Assistance is now applied for online. It can take up to 3-5 working days.

We encourage you to let your Electricity Company know you have received assistance today


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